Verifying the iManage Work IDOL Index Database
If you are receiving search results that appear to not have documents you are sure should be there, moved your indexer to another server, or the Worksite DiffTool is not resolving missing document issues, this may assist support in tracking down your problem. Read More
Create Automatic Exports of ProLaw SSRS Reports
Customized SSRS reports in ProLaw need to be exported and saved for backup and recovery purposes. The export process can be automated to help ensure current backups of customized SSRS reports are available. Read More
Thin Clients vs Zero Clients for VDI and Beyond
Thin clients and zero clients are a departure from a traditional desktop/laptop and most of the security and maintenance intensive issues that come along with that package. Both offer IT the kind of centralized control they have been dreaming about for years but there are important distinctions when choosing which client will serve the needs of your firm in terms of performance, security and ease of use. Read More
Disabling the Hidden “Thumbs.db” Files
Many times when working on your local computer’s drives, or through mapped network drives, you will encounter this hidden system file (if hidden and system files are turned on). A frequent error involves creating a folder on a mapped network drive, copying files to that folder such as PDFs, and trying to rename that folder. Read More