If you have a statement for a client that has been paid, and the check has been cashed, you are unable to unbill this in ProLaw. If you need to either adjust the bill, or rebill the value, there is an easy way to modify the payment so you can unbill, and then rebill the […]
When queryuing various information from ProLaw through reports or the SQL Management Studio, its important to know which fields are TEXT, VARCHAR, or other forms of strings as the functions used to call the data can vary. Addresses are a great example. in ProLaw, the addresses are stored in both types of columns in SQL.
SQL tip for ProLaw Queries: LEN and DATALENGTH on different data types Read More »
We recently had an issue were we were importing data from Excel sheets into a staging table in SQL, then importing that data into ProLaw. Some of the fields in excel were getting truncated and causing issues on the imports. The SSIS package did the imports fine with all our test data, but our test
Importing data to ProLaw from Excel Read More »
If you are using ProLaw, you will undoubtedly be taking advantage of the document generation that comes with it. Creating various document types and templates is very time consuming, so it is important to backup your work! To Backup: Ensure the \\server\ProLaw share is backed up! It is that easy! In the Prolaw share there
Backing up and Restoring ProLaw document type templates Read More »
If you are running ProLaw 11.x and Office 2010, you may occasionally experience this bug. There may be an error in ProLaw along the lines of “unable to accept the drop” in the Events window. This only happens with documents from the Events window, they work correctly when opened from the events tab in Matters.
Error or hang when opening documents from a Document search in ProLaw’s Events module Read More »
When setting up a new or existing user in ProLaw there are individual settings that are user specific that will make ProLaw much easier to use. Show notes in events treeThis setting will change the Events tab in a matter to show the first line of the event notes instead of the document type as
ProLaw common settings for new users Read More »
Occasionally when testing statement formats, running pre-bills, or printing statements you may find that you have duplicate entries on your bill. This is most commonly due to the fact that two people have the “Print Prebills and Statements” window open. Ensuring only one person is running these at one time in the firm will resolve
Duplicate entries on ProLaw Prebill or Statement? Read More »
If you are about to open a support ticket or are having issues with ProLaw XII it’s possible to enable extended logging to help troubleshoot the issue. In order to make this useful, you would need to turn on logging, then attempt to reproduce the error. To Turn on logging: 1 – Close any existing
Enable Extended Logging in ProLaw XII for troubleshooting Read More »
If you are running the latest version of ProLaw 12 with SP1, your users have the ability to file emails and view case information directly in Outlook. This post will not go into detail on how to install or configure, but point out some issues that could arise during the rollout of the Outlook View.
Tips for using the Outlook View with ProLaw 12 SP1 Read More »
ecently a client opened a support ticket due to an issue with their ebill statement formats. Spaces were being “removed” from the final bill. The reference field for the infomation showed a space between words, but the corresponding txt file that generated showed none! The ebill files were rejected as a result of the missing space. The resolution was as
Ebills having strange formatting issues in ProLaw? Read More »
