If you are migrating to, or have imported emails into FileSite, you may not have the header information imported from the email. This can include the To, From, Sent Time, and Received Time. Luckily, Autonomy has a utility to open the emails and import the header information, but it requires a decent amount of setup […]
FileSite: Emails that have no header information from import Read More »
If you are receiving search results that appear to not have documents you are sure should be there, moved your indexer to another server, or the Worksite DiffTool is not resolving missing document issues, this may assist support in tracking down your problem. To run a check on the database, new indexing and full-text searching
Verifying the WorkSite IDOL index database for missing or corrupt documents Read More »
t is possible using a simple VBS script to install fonts via a logon script on Windows 7 or Server 2008 operating systems. The pre-reqs for this are very low, all you need to have is a share with the fonts available. The first step is to add a line to your logon script to
Installing fonts on Windows 7/2008 with a login script Read More »
If you have ProLaw integrated with your Exchange server, you may have had event reminders emailed to you for past events. This can be triggered through many different events, the most common being a new smart phone device syncing with a calendar. This changes the “fingerprint” on the ProLaw event, and if Bi-Directional events are
Have you ever received ProLaw Event reminders from past events? Read More »
While using FileSite and the Email Management Toolbar, some users find it helpful to have the emails that they file show up in the document worklist. This guide will explain how to enable the filed emails to be listed. The pre-requisites are Outlook 2007/2010 with EMM (Email Management Module) and FileSite installed, a FileSite Server with
FileSite: Emails on your Document Worklist Read More »
Many times when working on your local computer’s drives, or through mapped network drives, you will encounter this hidden system file (if hidden and system files are turned on). A frequent error involves creating a folder on a mapped network drive, copying files to that folder such as PDFs, and trying to rename that folder. This
Disabling the hidden “Thumbs.db” files Read More »
