Pre-Requisites & Assumptions In order for the ability to schedule reports from ProLaw, there is some setup that needs to be put in place, or verified if it is already running: – The ProLaw agent needs to be running under a windows account with ProLaw access. The agent is started with the “ /agent” switch […]
ProLaw Report Queue Creation and Scheduling via the ProLaw Agent in ProLaw XII Read More »
We had a recent issue at a client where users were not getting their mail unless they closed Outlook and reopened it. Upon searching, we found that some users were reaching the default limit of 50gb for their OST files. This was strange since they had mailboxes that were well under 10gb. Upon further inspection
Outlook OSTs reaching max with SBS 2011? Read More »
We recently had an issue were we were importing data from Excel sheets into a staging table in SQL, then importing that data into ProLaw. Some of the fields in excel were getting truncated and causing issues on the imports. The SSIS package did the imports fine with all our test data, but our test
Importing data to ProLaw from Excel Read More »
If you are using ProLaw, you will undoubtedly be taking advantage of the document generation that comes with it. Creating various document types and templates is very time consuming, so it is important to backup your work! To Backup: Ensure the \\server\ProLaw share is backed up! It is that easy! In the Prolaw share there
Backing up and Restoring ProLaw document type templates Read More »
If you are running ProLaw 11.x and Office 2010, you may occasionally experience this bug. There may be an error in ProLaw along the lines of “unable to accept the drop” in the Events window. This only happens with documents from the Events window, they work correctly when opened from the events tab in Matters.
Error or hang when opening documents from a Document search in ProLaw’s Events module Read More »
When setting up a new or existing user in ProLaw there are individual settings that are user specific that will make ProLaw much easier to use. Show notes in events treeThis setting will change the Events tab in a matter to show the first line of the event notes instead of the document type as
ProLaw common settings for new users Read More »
Occasionally when testing statement formats, running pre-bills, or printing statements you may find that you have duplicate entries on your bill. This is most commonly due to the fact that two people have the “Print Prebills and Statements” window open. Ensuring only one person is running these at one time in the firm will resolve
Duplicate entries on ProLaw Prebill or Statement? Read More »
USE THE BUILT-IN HELPThe most under-utilized feature of most software is their built-in Help function. In the old days, you needed to be an engineer to even understand what the author was writing, but as technical writing has improved, the Help function is more user-friendly than ever.If you want to know how a feature works
Email Best Practices Read More »
Working with law firms we realize that part of everyday workflow includes re-purposing documents and forwarding them for collaboration and review. What many firms are still realizing is that the metadata in those documents is often available for anyone who is willing to look for it. There are a variety of metadata removal solutions available, however, we
Metadata Security and mobile convenience Read More »
1. Remove any spyware, malware, adware, trojan horses, & viruses. These are all unwanted programs thatcan slow or stop your computer. It is much better and easier to prevent these programs than it is to remove them, in severe cases the easiest, fastest, and sometimes only way to remove these programs is to reinstall the OS
7 Ways to Speed up and Maintain Your Windows Vista or Windows 7 Computer Read More »
